If you would like to make a complaint about a service that Accredo provides or a member of our staff, you can do so in complete confidence and a senior member of the management team will help resolve your complaint.

To make a complaint you can contact us via the following ways:

Telephone us : 0116 272 1345

E-mail : complaints at accredo dot org dot uk

Complete the online complaints form opposite.

By writing to us at the address below:

  • Accredo Support & Development Ltd
    21 Church Street
    LE2 5DB

Once we have received your complaint, one of the senior managers at Accredo will contact you to help resolve the situation.